Frequently Asked Questions(FAQ)

At EM, we are transparent and honest at all times. We encourage all of our site visitors to reach us to discuss the possibility we can help you. We created this list of frequently asked questions to help you learn more about what services we can provide and what makes our services unique in the market.
 

How to join your community?

We create a dynamic community to encourage business connections and experience. The members will be the cross-border sellers of the UK, the international business vendors from China, the Chinese ethnical groups in the UK and the British ethnical groups in China. It is a community to share valuable business partnerships, and promote direct B2B build-ups and friendships. We will invite you into our community and share business insights once you become our full-service customer.

 

What services does EM offer?

We are a high-tech digital marketing agency infusing data science and story mapping for cross-cultural market recognition and business success. We will provide full-stack services as a complete distribution solution, including marketplace strategy, website design and development, WeChat mini-program design and development, social media marketing beyond data localisation, Search Engine Optimisation (SEO), Search Engine Marketing (SEM), CRM(Customer Relationship Management) and Computer-Assisted Translation (CAT).

Why do we hire an agency like EM instead of hiring an in-house marketing manager?

EM has sophisticated cross-cultural sellers. We started from our frustrations, and we experienced what you are experiencing. Besides, We build the understanding with comparative knowledge. We will balance data & analytics supported technology with complex cultural & mindset scenarios to make the experiential brand experience a reality. But most importantly, we offer membership service at a lower price for SMEs to create service better than managing marketing yourselves.

 

What payments do you accept?

You can purchase our services online or offline. We accept the following payment method.

  • Bank card transfer
  • Paypal
  • Payment to our WeChat Official Channel

Do you have a question we haven’t been able to answer?

Get in touch with us and we’ll come back to you shortly.